TY - BOOK AU - Arikan, Akin AU - Foreword by Don Peppers, Martha Rogers TI - Multichannel marketing: Metrics and methods for on and offline success SN - 9780470239599 U1 - 658.8 ARI 2008 22nd ed. PY - 2008/// CY - Indiana PB - Wiley KW - Marketing N1 - Index included ER -