TY  - BOOK
AU  - Oraurke,James S.
TI  - Effective Communication: Listening,Presenting,Briefing Body Language ,Feedback
SN  - 9781405336901
U1  - 384 ORO 2009. 
PY  - 2009///
CY  - New York
PB  - DK Essential Managers.
KW  - Communication Skills
N1  - includes index
ER  -