TY  - BOOK
AU  - Kienzler,Locker.
TI  - Business and Administrative Communication
SN  - 9780071283113
AV  - 8th ed 
U1  - 558 LOC2008. 
PY  - 2008///
CY  - Boston.
PB  - McGraw-Hill.
KW  - Communication
N1  - includes index and notes
ER  -