TY  - BOOK
AU  - Davis,Martha
AU  - Paleg,Kim
AU  - Fanning,Patrick
TI  - The messages workbook: powerful strategies for effective communication at work & home 
SN  - 1572243716
U1  - 302.2 22
PY  - 2004///
CY  - Oakland, CA
PB  - New Harbinger Publications
KW  - Interpersonal communication
N1  - Includes bibliographical references (p. [231]-232)
ER  -