TY - BOOK AU - Chan, Janis Fisher TI - Designing and Developing Training Prgrams: pfeiffer essntial guides to training basics SN - 9780470404690 U1 - 658.3 CHA 2010 PY - 2010/// CY - San Francisco PB - Pfeiffer KW - Human Resource KW - Staff development N1 - References, & index included ER -