TY - BOOK AU - Kusek,Jody Zall AU - Rist,Ray C. TI - Ten steps to a results-based monitoring and evaluation system: a handbook for development practitioners SN - 0821358235 U1 - 352.35 KUS 2004 22 PY - 2004/// CY - Washington, DC PB - World Bank KW - Government productivity KW - Developing countries KW - Evaluation KW - Performance standards KW - Total quality management in government KW - Public administration N1 - Includes bibliographical references and index ER -