TY  - BOOK
AU  - Decker, Bert
TI  - Communication skills for leaders: delivering a clear and consistent message 
SN  - 9781426018510
U1  - 384 DEC 2009 
PY  - 2009///
CY  - Fairport, NY.
PB  - Axzo Press
KW  - Communication skills
ER  -