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Services marketing : Integrating Customer Focus Across the Firm.

By: Material type: TextPublication details: Boston : McGraw-Hill Irwin; c2013Edition: 6th edDescription: xxviii, 708 p. : ill., map ; 26 cmISBN:
  • 9780071086967
Subject(s): DDC classification:
  • 658.8 ZEI 2013
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Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Book Faculty of Management Science Library 658.8 ZEI 2013 (Browse shelf(Opens below)) Available 2021-1883
Book Faculty of Management Science Library 658.8 ZEI 2013 (Browse shelf(Opens below)) Available 2021-1884
Book Faculty of Management Science Library 658.8 ZEI 2013 (Browse shelf(Opens below)) Available 2021-1885
Book Faculty of Management Science Library 658.8 ZEI 2013 (Browse shelf(Opens below)) Available 2021-1886
Book Faculty of Management Science Library 658.8 ZEI 2013 (Browse shelf(Opens below)) Available 2021-1887
Book Faculty of Management Science Library 658.8 ZEI 2013 (Browse shelf(Opens below)) Available 2021-1888
Book Faculty of Management Science Library 658.8 ZEI 2013 (Browse shelf(Opens below)) Available 2021-1889

Includes bibliographical references and index

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